Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how Flawless Bio Clean ("we," "us," or "our") handles information collected through flawlessbioclean.com. We are a family-owned commercial and residential cleaning company based in Phoenix, Arizona. We do not sell personal information, and we collect only what we need in order to respond to you and provide our services.

Information We Collect

Information you give us. When you submit our contact form, we collect the name, email address, phone number, and message you provide. If you call or email us directly, we receive whatever information you choose to share, including details about your facility or home.

Information collected automatically. Like most websites, our hosting provider records standard technical information when a page is requested, such as IP address, browser type, device type, referring page, and the date and time of the request. This information is used for security and to keep the site running correctly.

Information stored in your browser. If you use the light/dark mode toggle, your preference is saved locally in your own browser so the site remembers it on your next visit. That preference stays on your device and is not transmitted to us.

How We Use Your Information

To respond to your inquiry, answer questions, and provide a quote or consultation
To schedule, perform, and follow up on cleaning services you request
To send service-related communications such as scheduling confirmations and invoices
To maintain the security, performance, and reliability of this website
To comply with applicable legal, tax, and recordkeeping obligations

We do not use the information you submit to send unsolicited marketing from third parties, and we do not sell, rent, or trade your personal information.

How Your Information Is Shared

We share personal information only in these limited circumstances:

Service providers. Our website is hosted by Netlify, and contact form submissions are processed through Netlify's form handling before reaching our email. We also use standard email and business software to communicate with you and manage our work.
Legal requirements. If we are required to do so by law, subpoena, or valid legal process, or where disclosure is necessary to protect our rights, safety, or property.
Business transfer. If our business is sold or merged, client records may transfer as part of that transaction.

Our technicians may encounter confidential or sensitive information while working inside your facility or home. Our staff are trained to treat anything they see or hear on site as confidential, and we do not disclose client site information to anyone outside our team.

Cookies and Tracking

This website does not currently use advertising cookies or third-party tracking pixels. The only data stored in your browser is the display preference described above. If we add analytics or advertising tools in the future, we will update this policy to describe them.

Data Retention

We keep inquiry and client records for as long as needed to provide our services and to satisfy legal, accounting, and insurance requirements. When records are no longer needed, we dispose of them securely.

How We Protect Information

This site is served over an encrypted HTTPS connection, and we limit access to client information to the people on our team who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect what you share with us.

Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we delete information we are not required to keep. You can also ask us to stop contacting you. To make any of these requests, email yvette@flawlessbioclean.com or call (480) 589-6200.

Children's Privacy

Our services are directed to property owners, facility managers, and businesses. This website is not intended for children under 13, and we do not knowingly collect personal information from them.

Links to Other Sites

Our site links to our social media profiles and may link to other third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after an update means you accept the revised policy.

Contact Us

Questions about this policy or about how we handle your information are welcome.

Flawless Bio Clean
Phoenix, AZ 85001
Phone: (480) 589-6200
Email: yvette@flawlessbioclean.com